The first time of many phone calls that he promptly returned of mine, he stayed on the phone for an hour just answering my detailed questions, explaining every step so that a novice person (like myself) could understand what went into a website. His continuous service throuout setting up my website was so consistent -- on the spot revisions, changes, and making things easy for me to understand. I can't tell you how highly I recommend this most professional, service oriented company.