They err on the side of caution, whenever it is that a client wishes to make changes to a site, which differs from a great many other web developers on the market, who are ready to charge you thousands of dollars for the ‘latest and greatest’ updates, without taking into consideration the ramifications of making such changes. Sara and her team are always willing to advise, and to walk you through the process, ensuring that a particular site functions exactly as you, the client, wish it (functionality across platforms, browsers and devices; ease of use for both users and viewers; etc). If problems do arise, her team is quick to jump on these, to get a site back up and functioning optimally as soon as possible, minimizing interruption.