I have known Steve since high school, and he has always been a "how can I help" type person.
It's not surprising that his company and employees have adopted that type of culture. I have worked with CC&A and have been extremely happy with the results. What I like most is they are always willing to help solve problems, even if the problem is outside our contract or scope of work. They have become a trusted partner and adviser over the past 5 years.