(I tend to let out of state calls go to VM). After having TERRIBLE experiences with Yelp reps, I was hesitant to even take the call. Lauren Butler was who I spoke with, and I have to say, I’m kind of upset that she doesn’t live near me. She was an absolute pleasure to talk to, she was kind and straightforward, and I feel like we could be friends. I’d say she’s more than qualified to help, but her personality really sealed the deal for me. You’d be a fool not to work with her!